Privacy Policy

Last Updated: January 29, 2026

This Privacy Policy explains how Astronomiko collects, uses, stores, and protects your personal data when you use our platform. We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

1. Data Controller

  • Company: Astronomiko
  • Registered address: [Business Address], [City, Country, ZIP]
  • Contact: legal@astronomiko.com

2. What Personal Data We Collect

2.1 Account Data

  • First name and last name
  • Email address

2.2 Profile Data

  • Location or country
  • Profile photo (managed via Clerk authentication)

2.3 Transaction Data

  • Credit purchase history
  • Booking history
  • Payout records (for Providers)

2.4 Usage Data

  • Page visits and feature interactions
  • Session logs

2.5 Communication Records

  • Support messages
  • Dispute correspondence

2.6 Technical Data

  • IP address
  • Browser type and version
  • Device information

3. How We Use Your Data

4. Third-Party Data Processors

  • Clerk (authentication): processes name, email, and OAuth data
  • Stripe (payments): processes payment method and identity data for KYC verification
  • Backblaze B2 (file storage): stores astronomical image files uploaded during bookings
  • Resend (email): processes email address for transactional delivery
  • Vercel (hosting): processes request logs as part of infrastructure
  • Supabase (database): stores all structured user, booking, and transaction data

5. Data Retention

  • Account data: retained for the lifetime of the account, deleted within 30 days of account deletion
  • Transaction and booking records: 10 years (legal/tax requirement)
  • Astronomical image files: deleted from storage within 90 days of booking completion (unless disputed)
  • Support communications: 3 years
  • Analytics data: 26 months

6. Your Rights Under GDPR

6.1 Rights Overview

  • Right of access (Art. 15): request a copy of the personal data we hold about you
  • Right to rectification (Art. 16): request correction of inaccurate or incomplete data
  • Right to erasure (Art. 17): request deletion of your data, subject to legal retention requirements
  • Right to data portability (Art. 20): receive your data in a structured, machine-readable format
  • Right to restriction (Art. 18): request that we limit how we use your data
  • Right to object (Art. 21): object to processing based on legitimate interests
  • Right to withdraw consent: where processing is based on consent, you may withdraw at any time
  • Right to lodge a complaint: with your national data protection supervisory authority

6.2 Exercising Your Rights

To exercise any of the above rights, please contact us at legal@astronomiko.com. We will respond within 30 days.

7. Cookies and Tracking

7.1 Cookies We Use

  • Session cookies for authentication (managed by Clerk)
  • Analytics cookies (Vercel Analytics)

8. International Data Transfers

  • Some of our third-party processors are based outside the EU/EEA (e.g., Vercel, Backblaze B2, Resend). Where personal data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission.

9. Data Security

  • All connections to Astronomiko are encrypted using HTTPS/TLS
  • Database access is restricted to authorized service accounts
  • Payment data is never stored on our servers — it is handled entirely by Stripe
  • File storage uses private buckets with short-lived presigned URLs for access

10. Changes to This Policy

  • We may update this Privacy Policy from time to time. Material changes will be communicated to users via email at least 30 days before taking effect.
  • The "Last Updated" date at the top of this page always reflects the most recent version.

11. Contact Information

  • Data requests: legal@astronomiko.com
  • Support: support@astronomiko.com
  • Mailing address: Astronomiko, [Business Address], [City, Country, ZIP]

Last Updated: January 29, 2026